DELIVERY AND RETURN POLICY
- Delivery of bags and accessories -
We offer a free delivery option for our bags and accessories (excluding the swing chair).
Orders are dispatched within 72 hours (excluding weekends and public holidays), plus the delivery time indicated at the time of purchase.
We also offer a faster delivery option for a fee.
Be careful, for some countries like Switzerland, customs fees will be applied at the reception of your product. They are at your charge.
- Swing chair delivery -
Delivery costs and delivery times for the Hamaka are quoted on request. Send an e-mail to vouspouvezdormirdanslagrange@gmail.com to receive your quote.
"30 days to change your mind "
- Return policy for all purchases on our site -
This policy applies only to purchases made on our website: www.vouspouvezdormirdanslagrange.fr .
We cannot vouch for the return policy of any retail store.
You have 30 days to return an item that does not suit you (from the date of receipt).
To do so, send an email to vouspouvezdormirdanslagrange@gmail.com to tell us that you are returning your product and to obtain the exact return mailing address.
To be eligible for a refund, the item must be in a condition that allows it to be resold. You may handle it to check its nature, characteristics, and proper functioning, just as you would in a store. However, any use resulting in damage or abnormal wear may reduce or prevent the refund.
You must also provide us with a receipt or proof of purchase from the website.
You will be responsible for paying your own shipping costs to return your item.If you are shipping an item worth more than $50, you should consider using a trackable shipping option that allows you to track the shipment or purchase shipping insurance.